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Refund Policy

Last updated: 20 March 2026

Customer satisfaction is our priority. If there is an issue with your order, please contact us quickly so we can evaluate and resolve it.

Eligible Cases

  • Wrong item delivered.
  • Order not delivered but marked completed.
  • Serious quality issue verified by our support team.

Non-Eligible Cases

  • Refund requests raised very late after order completion.
  • Minor taste preferences that are subjective in nature.
  • Incorrect address or contact details provided by customer.

Resolution Process

  • Share your order details and issue via phone: +91 7699231380.
  • Our team reviews the issue and confirms resolution.
  • Depending on the case, we may offer replacement, credit, or refund.
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Biriyani Plaza

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